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Friday, March 25, 2011
Oh LinkedIn. Reid. Can I call you Reid? I know we don't know each other personally, but really: we have to talk. Sit down and let's chat.
You see, you just sent me this email about your 100 millionth member. (Congrats, by the way. Impressive).
But, you know, it has issues. It really is, frankly, a horribly missed opportunity. Plus you're breaking the law. Needless to say, that's not good for your pending IPO.
Marketing Fail
This was the perfect, perfect opportunity to give us early adopters something special. Some special feature. Free upgrades. Discounts. Extended trials of your premium services. Anything!
But instead you gave us, well, diddly. You emailed us all but failed to answer the 100 million question: so what? What was the point, Reid?
You just blasted all of us, your early advocates, and gave us nothing. No reason to go back to the site. No incentives. Not even a "hey, haven't seen you for a while, come on back." A little ego pampering about how insightful we are, kinda sorta, but maybe we knew that already, y'know?
Such a wasted opportunity.
And by the way: The Law called CAN-SPAM
Yes, CAN-SPAM is largely worthless. It is, nevertheless, the law. And you broke it, what, a million times?
See, your email wasn't transactional. It was marketing. So the law requires, amongst other things
You see, Reid, in the war against spam and in promulgating email marketing best practice, it's important that industry leaders like you and LinkedIn get this stuff right. And you didn't. Not even close. It's frustrating for us toiling away in the field when major Internet firms skip even basic compliance.
So, Reid. If you need an email marketing service or some consulting please do let me know. Happy to help you avoid wasting what is, in other news, a fabulous milestone. FeedBlitz makes sure basics such as compliance and authentication are taken care of for all our users, automatically.
You see, you just sent me this email about your 100 millionth member. (Congrats, by the way. Impressive).
But, you know, it has issues. It really is, frankly, a horribly missed opportunity. Plus you're breaking the law. Needless to say, that's not good for your pending IPO.
Marketing Fail
This was the perfect, perfect opportunity to give us early adopters something special. Some special feature. Free upgrades. Discounts. Extended trials of your premium services. Anything!
But instead you gave us, well, diddly. You emailed us all but failed to answer the 100 million question: so what? What was the point, Reid?
You just blasted all of us, your early advocates, and gave us nothing. No reason to go back to the site. No incentives. Not even a "hey, haven't seen you for a while, come on back." A little ego pampering about how insightful we are, kinda sorta, but maybe we knew that already, y'know?
Such a wasted opportunity.
And by the way: The Law called CAN-SPAM
Yes, CAN-SPAM is largely worthless. It is, nevertheless, the law. And you broke it, what, a million times?
See, your email wasn't transactional. It was marketing. So the law requires, amongst other things
- Physical contact data.
- Unsubscribe instructions.
You see, Reid, in the war against spam and in promulgating email marketing best practice, it's important that industry leaders like you and LinkedIn get this stuff right. And you didn't. Not even close. It's frustrating for us toiling away in the field when major Internet firms skip even basic compliance.
So, Reid. If you need an email marketing service or some consulting please do let me know. Happy to help you avoid wasting what is, in other news, a fabulous milestone. FeedBlitz makes sure basics such as compliance and authentication are taken care of for all our users, automatically.
Labels: email marketing, LinkedIn
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