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Recovery Update

Thursday, February 28, 2008

Hi All:

The problems last week were resolved and FeedBlitz was back up and running by 11:30 on the morning of the 21st; sorry for the inconvenience the resulting delays caused. We have subsequently reached everyone who we know wrote in or was otherwise affected, so everyone should now be all set. It took us a while to get to you all because as well as travel schedules getting in the way, FeedBlitz sends us lengthy alert emails whenever there's a problem. This helps diagnose issues and expedite fixes, but last week it sent over 150,000 when the database lost its way. Working through that many messages just takes. a . very. long. time.

   

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