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Delays Weds Sept 16

Wednesday, September 16, 2009

Overnight issues have delayed mailings; we're picking up the pace now. Sorry for any inconvenience.

Update - we backfilled completely by the afternoon; services were fully functional early morning. We're reviewing what happened overnight to increase the service's robustness to the class of failure that occurred.

   

4 Comments:

Blogger Adam J. Fein, Ph.D. said...

Still can't login to send on-demand mailing -- what is uptime estimate?

8:46 AM, September 16, 2009  
Blogger BobN said...

Thanks for the update! It is appreciated.

9:24 AM, September 16, 2009  
Blogger Phil Hollows said...

Couldn't give an estimate at the time, Adam, Sorry.

2:51 PM, September 16, 2009  
Blogger Phil Hollows said...

Fat fingered on a moderation and deleted a real comment earlier today; but generally things are 100% right now. If you have not received a mail that you expected please contact the support address and we'll figure what is (or is not) happening.

9:43 AM, September 17, 2009  

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