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Delays Weds Sept 16

Wednesday, September 16, 2009

Overnight issues have delayed mailings; we're picking up the pace now. Sorry for any inconvenience.

Update - we backfilled completely by the afternoon; services were fully functional early morning. We're reviewing what happened overnight to increase the service's robustness to the class of failure that occurred.



Blogger Adam J. Fein, Ph.D. said...

Still can't login to send on-demand mailing -- what is uptime estimate?

8:46 AM, September 16, 2009  
Blogger BobN said...

Thanks for the update! It is appreciated.

9:24 AM, September 16, 2009  
Blogger Phil Hollows said...

Couldn't give an estimate at the time, Adam, Sorry.

2:51 PM, September 16, 2009  
Blogger Phil Hollows said...

Fat fingered on a moderation and deleted a real comment earlier today; but generally things are 100% right now. If you have not received a mail that you expected please contact the support address and we'll figure what is (or is not) happening.

9:43 AM, September 17, 2009  

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